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Our front office is currently recommending all business is conducted by phone or email and asks that you refrain from coming into the office.
518-355-4500 or email@example.com
Wade Tours is taking a proactive approach for your health and safety, all tours for March have been postponed or rescheduled. This was not an easy decision and we understand how disappointing this is. We have not suspended any currently scheduled Charters.
We are in constant communication with our vendors and your safety remains our highest priority. We understand these are uncertain times due to the coronavirus outbreak. We at Wade Tours are confident that with all the precautions and proactive steps being put into place….we will get through this!
Please have some patience, we are working with limited staff. It may take a little longer to return phone calls or emails but we will get back to you in a timely manor.
At this time, more than ever, we must come together for support till this pandemic resolves!
Till then, If we can be of any assistance, please don’t hesitate to contact us during this difficult time in our world, we recommend not coming into the office at this time for the heath and safety of our staff & their families, however we are available Monday – Friday 8:00 am to 5:00 pm, you can also contact us by email. Our front desk email is firstname.lastname@example.org
We are wishing you peace and health!
March 9, 2020
To our valued customers, we are aware of the circumstances regarding the Coronavirus (COVID-19), and we are working diligently to keep you updated with the information we are provided by our state, and federal agencies. We assure you that we are doing everything we can to address your concerns, and follow through with recommendations to limit any risk to our customers.
You may be wondering what we are doing about the Coronavirus (COVID-19). The disease has spread to many places around the United States, and New York State and there is plenty of mixed signals coming through the media regarding it and what to do. There are a range of perspectives and we certainly are not in the medical field, but will take the advice on what to do through the guidance of the Center For Disease Control and Prevention (CDC) . For recommendations on how to reduce the risk and the spread of the disease, it’s best to consult the resources of the CDC. For more information on this, please consult with the CDC or visit: https://www.cdc.gov/coronavirus/2019-ncov/index.html
As part of our due diligence at addressing the cleanliness of all our coaches and being as proactive as possible, we are working with our maintenance department to update the process through which we clean our coaches. We will continue to do a thorough job at cleaning each coach when it returns off each trip. In addition, we will continue to use the best products available, and will be using disinfectant spray, and wipes in this process of cleaning the coaches daily. Each of our coaches will also continue to have hand sanitizer locating in the lavatory. Our cleaning staff is aware of the importance of doing a thorough job and doing their best at taking preventive measures in their cleaning process and products.
If you have any questions, or concerns regarding your trip, or your booking reservations, please contact your sales representative. We sincerely appreciate your business, and will continue to do everything we can to provide a safe, and comfortable trip for you and your groups!
Thank you very much,